Online and Email Counselling

Video, Phone and Email Counselling


I offer video counselling (whatsapp or zoom), phone counselling and email counselling for those who are not able to attend in person. 

Clients with trauma or complex issues may benefit more from coming to see me face-to-face, however I understand that in some circumstances that isn't an option, so do contact me and we can discuss it. Generally it means we may go a bit slower than normal and take a lot of extra care to make sure you feel safe, supported and resourced. 

Email Counselling 

Email counselling can be useful if you have a difficult time talking about your feelings. Some people find it a lot easier to write things down. It's also really useful if you want plenty of time to think about what to say, and to think about my responses. 

However, there are some downsides and the main one is that it can be easy to miscommunicate or misunderstand the written word. When we talk face-to-face we can hear tone of voice and see facial expressions and body language which help us to understand the other person fully. 

How email counselling works

You send an email to me, along with payment via bank tranfer. You can send your email at any time, whenever suits you. I will usually respond within 72 hours (including weekends), if it going to be longer I will try to let you know. I will spend at least 50 minutes (the usual length of a session) reflecting on your email and responding to you. 


I use an encrypted ProtonMail email address for this service as it has a higher level of security and enables me to put a password on the email if this would be useful to you. I would also suggest you use an encrypted mail service too, but of course this is up to you. 


If you would like start email counselling please feel free to use the contact pages to enquire and I will let you know which email address to send the "session" to. 



Payment Options 

For online and email counselling please pay via bank transfer prior to the session or when you send your email. You are also welcome to make block payments.


unsplash