Information I may collect from you:
How I use your information
I only use your data to carry out the professional, contractual and legal obligations within my role as a psychotherapist. I do not use your data for marketing purposes.
Most of your information is used only for contacting you to arrange appointments etc. However, some information may be used for other reasons in specific circumstances.
I will only pass your information on to third parties where there is legal obligation, legitimate interest, or consensual basis to do so. This may include:
Where possible and safe to do so, I will always do this with your knowledge and full consent, however this does not apply in cases of money laundering, drug trafficking, terrorism, female genital mutilation or where I believe that further harm may be caused by gaining your consent first. I will never share more information than is necessary.
Information I receive from third parties such as referrals from EAP’s, other professionals or parents/guardians, will be treated in the same way.
Part of my responsibilities as a psychotherapist is to have regular contact with a Supervisor with whom I share some client material with and often your first name for ease of communication. They are held by the same privacy and confidentiality laws as are described here.
In the event of an emergency I will share your medical history, medications and any other required details with paramedics and other medical personnel and health professionals. If you are unable to contact them yourself, I will contact your emergency person and disclose the nature of the medical emergency and which hospital you have been taken to.
I am legally required to share information in your notes if a court order is issued.
How long do I keep your information and where are they stored?
I keep the data you gave on the client details form separately from anonymised client notes for 7 years after your last counselling session, or for 7 year after the point at which you turned 18. This is in line with insurance requirements and for the exercise or defence of legal claims.
Your details will be stored securely and confidentially:
Your rights under GDPR
The technical bit
This relates to your use of my website.
For ease of understanding “Data Controller” refers to me (Lorelei Green),
and “Data Processor” refers to the website host (One.com).
The Data Processor [one.com] shall implement systematic, organisational and technical measures to ensure an appropriate level of security.
One.com collects data in order to understand behavioural patterns of visitors to the website. One.com collects and provides me with data showing:
I also use google analytics and google ads. Google collects information included in the list above as well as:
The information collected does not identify individuals.
The information you provide in the contact form
Please be aware that security breaches can happen even when using maximum security procedures. For this reason, please be mindful the level of personal and potentially sensitive information you choose to share in the contact form.
The information you provide in the contact form is used by me for the purposes of offering you services. I do not use this information for marketing purposes or share it with any third parties unless I am required to by law.
When you contact me via the contact form it is sent to my email address (firstname.lastname@example.org) which is hosted by one.com and encrypted.
Please be aware that although my email is encrypted, yours may not be and I am not in control of any security breaches caused by your email provider. For these reasons please be mindful of what information you choose to share via email.
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